Position Summary / Career Interest:

The Assistant Director of System Administration provides strategic thought leadership to the assigned application unit to optimize the quality of patient care. This leader maintains strong partnerships with key stakeholders, understanding their business needs and translating into effective application tools, delivering successful methodologies and expertise at the program level. Also serves as a mentor to all levels of Systems Administration staff.


Responsibilities and Essential Job Functions

• Provides effective leadership to the department/team.
• Able to strategically identify, internalize and communicate the critical success factors necessary for the department/team to support organizational goals.
• Demonstrates advanced knowledge and understanding of unit/team technical skill sets and processes.
• Serves as an effective communicator of the organization's vision and goals and the department's role in achieving those.
• Expresses ideas clearly and effectively (gaining agreement and/or understanding), by adjusting language, terminology and style to the characteristics and needs of the audience as well as the venue for the communication.
• Manages his/her responsibilities in a way that supports the achievement of departmental/team goals.
• Works effectively with others in the management team to accomplish organizational goals and to identify and resolve problems at the departmental level.
• Skillfully administers, directs and allocates all organizational resources.
• Plans and coordinates the execution of functional and system testing for projects and impacted legacy systems to ensure business requirements are met with no impact to system integrity.
• Ensures adequate implementation team, end-user, super-user, and vendor/consultant involvement in the testing process.
• Oversee’s current information on the systems functionality with common trouble shooting tips in the designated knowledge base.
• Keeping current vendor and system data owner’s contact information in the designated location.
• Maintaining current system configuration and maintenance schedules updated.
• Maintaining a copy of current training materials for the system.
• Oversee documentation creation for each of the hospital supported applications and the uploading into the HITS approved knowledgebase. System Updates: Responsibilities include overseeing planning of and scheduling application and system updates or upgrades.  This also includes coordination with the vendor, users, interfaces, and other systems that feed or accept information from this system. This would include server as well as workstation updates.
• Ensuring the medical servers with 510K compliance are up to date with all vendor approved Windows and 3rd party updates. Verification that the systems are completing normally scheduled backups.  Verification that that data can be restored on a minimum of an annual basis.
• Function as a project manager on projects deemed to not require an assigned project manager from the Project Management Office.
• Have the ability to follow the correct PMO process and complete appropriate PMO documentation.
• Coordinate with PMO to ensure the PMO time tracking is setup and hours are documented in the PMO system.
• Ensure appropriate request for funding are completed.
• Coordinate other resources as required to complete the project.
• Works with the PMs to continually ensure expectations regarding scope, schedule and budget are met and lessons learned are applied moving forward.
• Verify the design and equipment required for implementation of a new system.
• Ensure coordinate with all internal and external resources required to ensure new system installation adheres to Hospital standards and meets regulatory requirements.
• Review plans for the migration, consolidation or archiving of data from the legacy system where applicable.
• Oversee management of system administration with reviewing all systems to ensure current supportable versions and that the hardware components are under support.
• Assist in the collection of budget request from the system administrators.
• Coordinate ongoing knowledge sharing and training sessions and weekly technical reviews of various systems.
• Assist with the quarterly system administrator meetings.
• Develop training materials for new system administrators.
• Compliance: Ensure compliance for all hospital supported applications, by creating and updating policies, processes, and procedures to meet industry regulatory requirements around HIPAA, CMS, and any other auditing authority rules.  Recommend policy and procedures to AD for departmental improvement.
• Disaster recovery planning and documentation created and continually updated for all hospital supported applications.
• Work with the Director for all future planning and budget needs for hardware, storage, application, and medical devices 5 years into the future.
• Analyze existing application design and make recommendations for the improvement and growth of the application infrastructure and IT systems.
• Participates in annual budget planning for HITS/System Administration Capital and Expense budgets
• Responsible for the day-to-day management of the project work streams associated with the Electronic Health Record or other applications.
• Skillfully administers, directs and allocates all organizational resources.
• Responsible for the management, coaching and mentor-ship of all System Administration staff members.
• Explains how objectives will be met, the approach, known issues, risks and assumptions.
• Responsible for defining the resources needed for program implementation and creation of project schedules and work plans.
• Reviews project status reports to assess success issues and/or risks associated with the individual projects and escalate necessary issues appropriately.
• Assists the Director in developing, executing and communicating the departments vision, goals and activities.
• Works with the PMs to continually ensure expectations regarding scope, schedule and budget are met and lessons learned are applied moving forward.
• Assesses, recommends, implements, tests and maintains systems and data related to health care operations, documentation and reporting. This includes, but is not limited to, electronic health record (EHR / EMR) systems.
• Maintains a request process that includes intake of user requests, feasibility analysis, prioritization and implementation.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Bachelors Degree
• High School Graduate
• 5 or more years experience in leadership role.

Preferred Education and Experience

• Masters Business Administration

Knowledge Requirements

• Project Management experience with large system implementation preferred.

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.