Dining Services Supervisor

Position Summary / Career Interest:

The Dining Services Supervisor leads a team to service our onsite cafeterias, cafés, and coffee shops in addition to patient room service. The position oversees, or is directly responsible for, one or more of the following: inventory, cold food prep, cooking, plating, or room service. The position requires a keen focus on safety, quality, and customer service.

Responsibilities:

*Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

*Note:  These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.  Skills and duties may vary dependent upon your department or unit.  Other duties may be assigned as required.

1. Supervises and coordinates activities of a specific operational unit within the department (Production/Support Services, Raw Materials, Cafeteria. Cafes, or Patient Services). Cross-trained to provide basic coverage in all department units.

2. Participates in the hiring, onboarding, training, ongoing coaching, and performance management of assigned employees.

3. Schedules employees to ensure appropriate staffing levels to meet production/service requirements.

4. Provides positive motivation to employees to insure high employee engagement/morale.

5. Ensures daily adherence to all food safety regulations and food handling protocols.

6. Inventories, orders, and monitors usage of food and supplies for assigned unit. Maintains documentation as required.

7. Monitors and assures food quality, product standards, sanitation, and patient/customer service.

8. Initiates and maintains communications with unit customers, employees, other department units, and outside departments supporting dining services operations.

9. Initiates and/or supports service recovery efforts as needed.

JOB REQUIREMENT

Required:

• High School Diploma or GED.
• At least one year of experience working in large volume food service, restaurant, or patient food service environments.
• At least one year of supervisory experience in a food service setting.
• Must be able to read, write, speak, and understand English
• Must possess basic math skills

Preferred:

• Associate degree or higher
• Bilingual

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.