Ambulatory Care Program Coordinator-Emergency Department

Position Summary / Career Interest:

The Ambulatory Care Program Coordinator will be responsible for supporting change management and improvement efforts as it relates to various quality programs such as Patient Centered Medical Home (PCMH), Patient Centered Specialty Practices (PCSP), Comprehensive Primary Care Plus, Merit Based Incentive program (MIPS) and other improvement initiatives. The University of Kansas Health System is committed to fulfilling the intent of meeting the various regulatory programs in which the ambulatory programs will need to support to shift to value based payment programs.

Responsibilities and Essential Job Functions

• Skills and duties may vary dependent upon your department or unit.  Other duties may be assigned as required.
• Understand various quality programs impacting ambulatory practices today such as patient centered medical home requirements, MIPS, CPC+ and other shared savings initiatives. Remains abreast of changes related to the participating programs.
• Support various ambulatory regulatory and ambulatory recognition programs by managing recognition processes for on-going recognition and monitoring adherence with requirements.
• Participate and/or supports the development of programs or initiatives to support  performance improvement activities to meet the various value based performance programs
• Works with clinics to ensure the accurate and reliable deployment of policies/procedures, processes and protocols designed to meet identified goals.
• Participates in the clinics’ performance process improvement initiatives and may conduct chart reviews, special audits, report validation and document performance gains in clinic goal setting.
• Monitors performance indicators and analyzes data patterns/trends to assist clinics in achieving quality improvement goals.
• Ability to work collaboratively with practice managers and external stakeholders, assist managers in gathering and preparing supporting documentation, and respond to changes and problems as they arise.
• Assist with the implementation of processes in order to meet the patient centered medical home requirements.  Work with clinics to ensure ongoing compliance. Recommend any new reporting needs.
• Identifies opportunities for  enhancing PCMH and PCSP improvement functions across ambulatory settings.
• Utilize available electronic tools, such as EMR, population health databases, and HIEs, to monitor quality/performance improvement initiatives.
• Identifies and assists in the development of educational opportunities for practice staff to enhance ambulatory care team responsibilities and patient experience.
• Maintains up-to-date reference materials and files related to health plan requirements.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate
• Bachelors Degree from an accredited College or University.

Preferred Education and Experience

• Master's Degree MHSA, BA, BS

Required Language Skills

• Advanced English - Read and write English

Knowledge Requirements

• Computer skills including Microsoft Excel, Word, Adobe.
• Understanding of various healthcare recognition programs (PCMH, PCSP), CMS programs (MU, CPC+ etc).

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.