Position Summary / Career Interest:

Under the supervision of the Great Bend Campus Administrator, the Administrative & Credentialing Coordinator is a hybrid position with responsibilities in both the area of administrative support and medical staff credentialing. Demonstrates commitment to department and organization by remaining flexible to accommodate department needs in relation to work schedule; serves as a team player in all areas of TUKHS – Great Bend Campus and represents a positive role model for other employees. Administrative Responsibilities: Provides high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling appointments. Coordinates between several areas or with other organizations to schedule meetings and/or travel times that are convenient and accurate for all concerned parties. Duties include general clerical, receptionist, and project-based work. Must project a professional company image through in-person and phone interaction. Credentialing Responsibilities: Under the supervision of the Health System Director of Credentialing independently coordinates the credentialing and onboarding of physicians and allied health providers for professional staff membership and hospital privileges for the Great Bend campus. Provides administrative support for medical staff functions including credentialing applications and files, bylaws and policies and committee support. Serves as a resource for regulatory requirements for CMS, CIHQ and NCQA for delegated credentialing standards. Shows ability to perform well under pressure and demonstrates ability to multi task.

Responsibilities and Essential Job Functions

• Administrative
• Provides administrative support to others in the administrative office, exercising confidentiality, tact and diplomacy.
• Maintains assigned executives’ appointment schedules by planning and scheduling meetings, conferences, teleconferences and travel.
• Assists in managing policies and work instructions for compliance with regulatory standards and to improve the overall operation of the facility. Develops forms as needed and receives appropriate approval.
• Maintains office supply inventory by checking stock to determine inventory levels, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies, and verifying receipt of supplies.
• Greets and directs visitors as needed.
• Answering phones and routing calls or taking messages as appropriate.
• Composes, assembles and distributes materials (agendas, notices, minutes, reports, presentations, etc.) for meetings and submits to appropriate leader for review. Attends meetings and takes minutes as assigned. Performs and tracks follow up as needed.
• Prepares, scans, copies, and distributes documents and written correspondence as requested.
• Assists and provides coverage for team members when needed.
• Credentialing
• Coordinates gathering of primary source documentation for new hospital-employed applicants (medical staff, APP, allied health personnel) to present to Credentialing Committee as directed by Medical Staff Affairs.
• Assists in implementing processes to adhere to regulatory requirements relating to credentialing.
• Regularly verifies compliance with CMS guidelines by checking for sanctions against Medical Staff members and alerting leadership of any sanction activity.
• Processes NPDB reports for initial, reappointments and when additional privileges are requested.
• Notifies appropriate internal and external parties of new provider numbers or providers that have resigned and relinquished staff status.
• Compiles and distributes quality information; enters demographic and credentialing data; forwards credentialing applications for approval; and prepares and mails congratulatory letters.
• Conducts all applicable practice licensure verifications, as well as background and reference checks in accordance with policy
• Maintains credential files that contain confidential and protected information by securing physical documents and maintaining electronic documents in a secured centralized application.
• Queries demographic and statistical information and distributes data to requesting party
• Performs daily projects for quality control to maintain regulatory standards and accrediting requirements and may facilitate accreditation survey processes.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or equivalent
• 2 or more years administrative or clerical experience

Preferred Education and Experience

• Associates Degree from an accredited college or university

Required Licensure and Certification

• Certified Provider Credentialing Specialist (CPCS) - National Association of Medical Staff Services (NAMSS) required within three years of hire

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.