Position Summary / Career Interest:

The Senior Communications Liaison will be responsible for the development and execution of strategic and comprehensive communications plans for large-scale initiatives, program launches and product lines at The University of Kansas Hospital. This position will work closely with product line teams as well as the product line leaders to best serve employee needs and ensure alignment of critical messages.


Responsibilities and Essential Job Functions

• Serve as a corporate communications consultant with day-to-day customer management
• Manage customer expectations and participate in department meetings
• Lead the development and deploy measurable, creative, integrated and effective employee communication materials and programs that consistently reach employees at all campuses as well as partner locations as needed
• Create and manage customer relations and communication tools, including newsletters and websites
• Write employee news articles, product line literature, presentations, leadership bios, etc. in support of strategic plans
• Cascade key product line messages and drive them system-wide
• Partner with product line leadership to develop communication programs that address business needs, issues or others areas of concern
• Evaluate strategic communication plan results against objectives
• Partner with product line leadership to educate employees on initiatives
• Work directly with freelancers and vendors to successfully execute projects
• Ensure alignment of product line communications with the health system’s vision and strategies
• Provide regular communications support for product line leaders and communications guidance and planning assistance as needed
• Plan, drive and manage specialty programs, moderated web chats and webcasts
• Support corporate communications initiatives
• Assist with crisis communications as needed
• Understand security and privacy requirements associated with healthcare communications
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Bachelors Degree in Journalism/Communications/English/Public Relations/Marketing or a degree in a licensed clinical profession from an accredited college or university.
• High School Graduate
• 5 or more years of communications experience or experience as a clinical educator (example, burn nurse educator, etc).
• 5 or more years of experience executing strategic communications plans and delivering at the tactical level or experience working on team in pursuit of Magnet or another type of accreditation status for a hospital or health system.
• 5 or more years of experience with written communication, presentation, and planning skills in communications or in patient or peer education in a clinical field.
• 3 or more years of communications experience with print, video, social media, and web technologies.
• 3 or more years of experience in all aspects of account /client management.
• Experience working directly with clients on day-to-day activities.

Preferred Education and Experience

• Master's Degree in Communications from an accredited college or university.
• Experience with website content management.
• Healthcare experienced.
• 2 or more years of experience in providing direct patient care in nursing or other clinical profession.

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.