Position Summary / Career Interest:

The Population Health Care Coordinator provides support to JPC clinics for managing overall patient population needs by assisting with identification of care opportunities, providing patient outreach, participating in performance/ process improvement efforts, and recommending areas of opportunity to support the JPC patient centered medical home efforts.


Responsibilities and Essential Job Functions

• Enhances quality initiatives by assisting clinics in care opportunity outreach through a variety of methods.
• Works with clinics to ensure the accurate and reliable deployment of processes and protocols designed to meet identified goals.
• Participates in the clinics’ performance process improvement initiatives. May conduct chart reviews, special audits, report validation and document performance gains.
• Monitors performance indicators and analyzes data patterns/trends to assist clinics in achieving quality improvement goals.
• Ability to work collaboratively with practice managers and external stakeholders, assist managers in gathering and preparing supporting documentation, and respond to changes and problems as they arise.
• Understand various quality programs impacting ambulatory practices today such as patient centered medical home requirements, meaningful use, and HEDIS measures for the various health plans.
• Assist with the implementation of processes in order to meet the patient centered medical home requirements. Work with clinics to ensure ongoing compliance. Recommend any new reporting needs.
• Utilize available electronic tools, such as EMR, population health databases, and HIEs, to complete quality/performance improvement initiatives.
• Identifies and assists in the development of educational opportunities for practice staff to enhance medical home responsibilities and patient experience.
• Maintains up-to-date reference materials and files related to health plan requirements.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Licensed Practical Nurse
• High School Graduate

Required Licensure and Certification

• Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.