Position Summary / Career Interest:

The Administrative Associate - Ambulatory position demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills; prepares reports, correspondence and departmental materials using a variety of office equipment and software programs; schedules appointments, answers department phones, and is responsible for maintaining office supplies, equipment and filing system.


Responsibilities and Essential Job Functions

• Responds to requests for information from internal and external sources.
• Assists in daily operations of the clinic/department.
• Answers non-clinical department phones and provides appropriate information; transfers calls as needed and takes accurate messages
• Distributes departmental mail
• Coordinates travel arrangements and expenses
• Coordinates department meetings
• Coordinates credentialing and licensing needs
• Uses filing system for historical documentation and personnel transactions and office supplies/equipment
• Prepares , edits, collates reports, correspondence and departmental materials using a variety of office equipment and software programs.
• Enters timekeeping into the appropriate systems (Kronos)
• Assists with the onboarding process of new employees.
• Schedules appointments for various patient procedures, including: Precertification for various procedures and admissions; mailing information packages to new patients for completion prior to appointment; preparation of all patient information"
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or GED.

Preferred Education and Experience

• Bachelors Degree
• Business Education Technical or professional training/degree
• Less than 1 year Clerical or administrative experience

Knowledge Requirements

• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint and Access required
• Order entry in healthcare information systems preferred
• Ability to read and write English
• Ability to understand and speak English

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.