Position Summary / Career Interest:

The Pharmacy Operations Manager fulfills a leadership role in the Department of Pharmacy by managing and leading pharmacy personnel in the successful completion of daily operations.  This role requires exceptional leadership and management skills, as well as strong communication skills with the ability to interact professionally with all members of the organization.  The Pharmacy Operations Manager will be responsible for significant portions of pharmacy operations and/or finances as well as being directly responsible for personnel management and operational success of the department.  The Pharmacy Operations Manager may report to either Pharmacy Assistant Director or Director of Pharmacy.


Responsibilities and Essential Job Functions

• Provides effective leadership to the Department of Pharmacy through the direct management of pharmacy employees and daily operations.
• Identifies opportunities and needs for new or enhanced pharmacy services to support the mission of the organization and leads organizational and departmental performance improvement efforts to strengthen existing systems, processes, policies and procedures by introducing new ideas that lead to improved pharmaceutical care in clinical areas and in the pharmacy department as a whole.
• Serves as an ambassador of the organization's vision and goals and the Pharmacy Department's role in achieving those by expressing ideas clearly and effectively (gaining agreement and/or understanding), adjusting language, terminology and style to the characteristics and needs of the audience as well as the venue for the communication.
• Demonstrates excellence in personnel management by identifying strengths of team members and assisting employees in leveraging those strengths in their work.
• Applies the appropriate financial concepts and tools to analyze situations and make financial decisions that support the achievement of short and longer-term departmental objectives.
• Demonstrates personal effectiveness in leading the unit/team towards it goals and inspires a spirit of intra-team and inter-team cooperation.
• Participates in projects resulting in contributions to pharmacy department, external publication and/or poster presentation for a local, regional, or national pharmacy association meeting.
• Supports pharmacy residency programs, clerkship students and interns by precepting organized rotation including providing timely and constructive feedback, participating in training and orientation, mentoring, and collaborating on presentations and projects.
• Maintains focus on all key stakeholders and supports the unit/team ability to deliver on all valid stakeholder expectations.
• Assures compliance with all applicable local, state and federal regulations and JCAHO standards relative to the acquisition, storage, handling, and dispensing of pharmaceuticals and the provision of pharmaceutical care.
• Identifies personal professional development needs and maintains a plan for continued growth.
• If applicable, participation in the quality management program is expected with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve and evaluating the effectiveness of those interventions. Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects. If applicable, as part of the program, the staff will uphold the quality of the Patient Management Program to include the development and reassessment of the program.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Bachelor of Science in Pharmacy
• Supervisory and management experience in a large tertiary care hospital setting and/or completion of a residency program that requires these skills.

Preferred Education and Experience

• Pharmacy Doctorate in Pharmacy
• Master's Degree Pharmacy, Health Administration or Business Administration
• Completion of an accredited pharmacy residency
• Membership in regional & national pharmacy organization(s)

Required Licensure and Certification

• Licensed Pharmacist - State Board of Pharmacy within 120 Days
• Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.