Position Summary / Career Interest:

The Health Information Management Associate II performs any or all of the essential functions for Patient Identity, Chart Completion, Document Management, and Release of Information. This position performs quality assurance audits and have performance and productivity standard to meet within the department. The HIM Associate II does have the opportunity to become an EPIC Super User, EPIC certification may be required.

Responsibilities and Essential Job Functions

• Processes medical record information according to job specific essential functions and role including but not limited to incorporating documentation into the electronic medical record, release of information, chart tracking, chart completion, and quality documentation monitoring within the EMR.
• Process Release of Information for the legal department/attorney's requests.
• Performs quality assurance/performance improvement auditing, tracking, and trending.
• Handles incoming telephone calls and voicemails from patients, health care professionals, and payors ensuring they are answered with appropriate follow through in a timely manner.
• Achieves consistent quality performance and meets the quality standard as defined by the department.
• Achieves consistent productivity performance and meets production standard for the specific job role.
• Learns the HIM departmental systems in depth within the job role that supports the electronic medical record (EMR) through a combination of formal and on-the-job training.
• May serve as a computer application EPIC super user (requires training). Handles questions from users within the job role and trains staff utilizing the train the trainer model.
• *Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• *Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or GED.
• 1 or more years of experience in data entry, chart completion, statistics, release of information, patient identity, quality analysis or scanning.
• 1 or more years of experience in Epic.

Preferred Education and Experience

• Associates Degree in a related field of study from an accredited college or university.

Required Licensure and Certification

• Epic Certification with 6 months of hire.

Knowledge Requirements

• Ability to travel within Health System locations.

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.