Position Summary / Career Interest:

The Physician Coding Supervisor is responsible for the training, daily work flow, procedures, and operational improvements and compliance with federal and regulatory policy, coding guidelines, documentation improvement and standard work measures.


Responsibilities and Essential Job Functions

• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• Maintains interpersonal relations and communications with staff and other departments throughout the health system.
• Acts as a resource supporting day to day operations which includes but are not limited responding to escalations, advising on how to de-escalate, work closely with coding team to resolve issues.
• Conducts monthly quality audits for each coding staff and provide feedback for improvement
• Assists with Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Assist in updating and maintaining personnel files. Ensures employee competency and maintains written documentation of all counseling sessions as needed.  Maintains and monitors Kronos records for employees.
• Monitors and report weekly productivity numbers to each staff member
• Determines accurate codes for diagnoses and procedures for assignment of the CPT and ICD-10-CM procedures codes for services performed in clinic, inpatient, and surgical settings.
• Performs random review of work in process within the Epic system to ensure proper protocols are being followed.
• Reviews HIM dashboards daily to monitor work queue volumes, turn-around-time issues, and other outliers.
• Participates in regular revenue cycle calls to review graph package and other health system review reports for operational awareness and improvements.
• Administers training sessions regarding documentation coding guidelines to Coders, Attending Physicians, Resident/Midlevel Providers, Health Information Management employees and other Health Care Professionals.
• Informs and educates all coding team members are aware of the latest insurance updates, changes, additions, deletions.
• Reviews denials for various specialties and drill down into reports to identify denial trends and opportunity for improvement.
• Conducts regular visual wall report out’s identifying team performance metrics, improvement ideas, and overall lean management.
• Prepares for weekly or daily status updates with manager to discuss performance metrics, develop standard work, and identify improvement opportunities.
• Works with management and IT as needed to address system functionality and workflow efficiencies as needed.
• Provides coverage in planned or emergent absences of other supervisors, when requested; provides coverage in emergent absences of employees, as needed.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Associates Degree in Health Information Management, or a related field of study from an accredited college or university.
• 6 or more years of inpatient coding experience in a health care facility or physician office.
• 2 or more years of experience as a lead or supervisor.

Preferred Education and Experience

• Bachelors Degree in Health Information, Health Administration, Finance or a related field of study from an accredited college or university.
• 2 or more years of Epic experience.

Required Licensure and Certification

• Registered Health Information Administrator(RHIA) - American Health Information Management Association (AHIMA) OR
• Registered Health Information Technician(RHIT) - American Health Information Management Association (AHIMA) OR
• Certified Inpatient Coder (CIC) - American Academy of Professional Coders (AAPC) or credentialing in a related area.

Required Language Skills

• Fluent English -

Knowledge Requirements

• Ability to drive among Health Systems locations.

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.