Quality & Safety Outcomes Coordinator

Position Summary / Career Interest:

The Quality and Safety Outcomes Coordinator (QSOC) is an entry level position supporting various activities that improve quality outcomes and prevent adverse safety events throughout The University of Kansas Health System. The QSOC develops fundamental performance improvement and safety science skills to promote the highest level of patient safety through various continuous quality improvement activities. The QSOC collects, monitors, and analyzes data to initiate and evaluate performance improvement projects intended to meet the organization's vision to lead the nation in caring, healing, teaching, and discovering.


Responsibilities and Essential Job Functions

• Works under the direction of the Quality and Safety Manager to support various performance improvement initiatives to maintain accreditation, regulatory compliance, facility-level professional certifications, and other internal and external quality, safety, and value-based programs
• Interacts in a courteous and professional manner to foster collaborative partnerships with all necessary disciplines to identify and respond to safety risks and opportunities for improvement
• Supports data management functions including data collection, data validation, data analysis and interpretation, and timely submission of internal and publicly reported metrics
• Uses various data sources (incident reports, registries, databases) to monitor performance and develop recommendations for improving organizational performance on various quality and safety metrics
• Applies basic principles of safety science, process improvement, quality and patient safety measurement, project management, high reliability organizations, and is comfortable with PDCA cycles and A3 problem solving
• Demonstrates the ability to solve simple problems, independently make decisions, and escalate concerns appropriately
• Facilitates small-scale, interdisciplinary performance improvement groups to achieve unit, department, or metric-specific goals
• Participates in local, regional, and national employee and patient safety related educational offerings and meetings.
• Educates individuals and groups about the risks of healthcare delivery, the importance of reporting hazardous conditions, basic principles of quality improvement, and components of a safety culture
• Completes special projects as assigned
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate
• Bachelors Degree Arts, Science, Nursing or equivalent (Registered Nurse license in the state of Kansas and Missouri required, if appropriate)
• 2 or more years of experience in the healthcare industry

Required Licensure and Certification

• Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing Registered Nurse license in the state of Kansas and Missouri required, if appropriate
• Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.