Manager of Patient Equipment

Position Summary / Career Interest:

The Patient Equipment Services Manager has responsibility for managing the Patient Equipment department and ensure that end user equipment for the Main hospital and Cambridge Tower A areas is cleaned, stored, and delivered according to health system policies and regulatory standards and in a safe and efficient manner.

Responsibilities and Essential Job Functions

• Facilitates effective communication in the Patient Equipment department articulating the status of team vision/goals as well as how the department fits into the division’s strategic plan and business operations service model.
• Responsible for a business operations specific performance management system for Patient Equipment Department efficiency, quality, customer satisfaction and productivity – manages the quality system by facilitating teamwork with staff and other department resources
• Identifies customer reported issues with products and determines action plans, educational/coaching, and process improvement opportunities to achieve and maintain high customer satisfaction.
• Incorporates training and evaluation of orientation, competency, daily performance, and formal coaching.
• Collaborates with the members of the Perioperative Services Department to provide optimal outcomes as related to equipment needs.
• Sets expectations and ensures compliance with department, division, hospital and state/federal standards and regulations.
• Utilizes resources efficiently to standardize product inventory/par levels while maintaining an economically viable and safe environment.
• Collaborates with industry and hospital departments to introduce new policies and procedures related to the cleaning and processing of patient equipment.
• Provides data/reports to leadership facilitating quality care, resource utilization and needed support.
• Models organizational skills to support the identified division goals and outcomes.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• 5 or more years of experience in environmental services or a related field.
• 3 or more years of leadership experience leading medium size groups.

Preferred Education and Experience

• Bachelors Degree in a related field of study from an accredited college or university.
• Master's Degree in Environmental Science or a related field of study from an accredited college or university.
• 6 or more years of experience in working with instrument tracking software and knowledge of instrument tracking system.
• 4 or more years of experience with surgical or sterile processing technicians.

Knowledge Requirements

• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Ability to use Sonar and MediMizer.

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.