Position Summary / Career Interest:

Our Medical Reconciliation Technicians are assigned patient care units each day to work on medication histories. Our goal is to complete a medication history on hospitalized patients within 24 hours of their admission. A typical day includes: • Interviewing patients or family members/caregivers to collect their home medication list • Following up in other ways to obtain more information when needed such as calling pharmacies, family members or patient care facilities • Work directly with pharmacists to ensure accurate medication lists are entered in the electronic health record (Epic) • Use a courteous and professional customer-focused approach while interacting directly or on the telephone with patients and pharmacies

Responsibilities:

• Performs ALL duties defined by standard work or other guidelines communicated by leadership under the direct supervision of a licensed pharmacist
• Operates computer systems to accurately input medication orders and obtain necessary patient information.
• Assists in maintaining pharmacy inventory and record keeping in accordance with state and federal law. Reports medication errors on a continuous basis.
• Assures timely distribution of prescribed medications and stock items as needed.
• Utilizes effective listening and communication skills. Maintains supervisor awareness of personal and team activities affecting the department. Exhibits proactive problem solving to address issues impacting departmental services.
• Maintains a plan for personal development and completion of competency validation records.
• Participates in personal goal setting and ongoing development of team members.
• Shares expertise by participating in the orientation and education of pharmacy employees and students.
• If applicable, participation in the quality management program is expected with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve and evaluating the effectiveness of those interventions.
• Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects. If applicable, as part of the program, the staff will uphold the quality of the Patient Management Program to include the development and reassessment of the program.
• Other duties may be assigned as required.

*Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

*Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

JOB REQUIREMENTS

Required

• High School Diploma or GED equivalent
• Kansas Board of Pharmacy Registration (required upon start date) for work locations in Kansas
• Missouri Board of Pharmacy Registration (required upon start date) for work locations in Missouri
• Successful initial completion of PTCB OR equivalent National Pharmacy Technician Certification examination in accordance with Board of Pharmacy registration requirements.
• Technician must maintain certification on an ongoing basis and complete all continuing education requirements.  

Preferred

• PTCB OR equivalent National Pharmacy Technician Certification
• One year experience as a pharmacy technician in a hospital pharmacy offering comprehensive pharmacy services
• Bachelor's Degree

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.