HIM Associate I

Position Summary / Career Interest:

The Health Information Management Associate provides superior customer service to patients, health care professionals and payors while maintaining the confidentiality of all patients. Preps, scans, and organizes medical record information for processing. Responsible for data entry and meeting quality standards within the departments.


Responsibilities and Essential Job Functions

• Scans and organizes medical record information for processing including but not limited to incorporating documentation into the electronic medical record, sorting and entering mail, and chart tracking.
• Handles incoming telephone calls and voicemails from patients, health care professionals, and payors ensuring they are answered with appropriate follow through in a timely manner.
• Handles Release of Information for continuing care following departmental policies and procedures.
• Performs data entry and answers emails.
• Achieves consistent quality performance and meets the quality standard as defined by the department.
• Achieves consistent productivity performance and meets production standard for the specific job role.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or GED.

Preferred Education and Experience

• 1 or more years of experience in Epic.

Knowledge Requirements

• Ability to travel between Health System locations.
• Knowledge of medical terminology.

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.