Ambulatory Business Administrator

Position Summary / Career Interest:

To coordinate and direct personnel functions as assigned, related to the business and operations of specific practice areas within Ambulatory. Will work with the Chiefs of assigned practice areas in order to further the triparty mission of each practice area. This will require, in collaboration of the Chief, oversight of physician compensation administration, practice area plans, various practice area budgets, and business development.


Responsibilities and Essential Job Functions

• Accept delegated areas of administration and hold the several areas under his/her jurisdiction responsible for efficient practices as defined by the institutional and local leadership. These areas include, but are not limited to, medical reception, building and grounds, research and grants management, educational program and administrative support. Working with the Clinical Service Chief to oversee matters pertaining to basic operational policies of the clinical care system; formulate and recommend new or revised operational policies and procedures and monitor those implemented.
• Analyze systems and procedures and recommend changes to improve work flow and efficiency. Maintain and compile statistics when necessary or upon request of the Clinical Service Chief. Under the guidance of the Clinical Service Chief, develop departmental quality and performance metrics and measurements to monitor the quality of progress towards fulfilling department missions and goals. Is accountable for operational quality assurance, methods and systems.
• Responsible for all personnel functions within delegated functional unit area, including training, placement, supervision, termination, performance evaluation and position development; Responsible for establishing goals/objectives, and evaluating all personnel under his/her supervision;
• Evaluate supervisory and administrative workloads to ensure quality, equitable distribution and to determine whether reduction or addition of personnel in necessary;
• Assist the departmental Chair in recruiting, hiring and onboarding departmental faculty in support of institutional and departmental missions.
• Responsible for establishment and maintenance of annual budgets, planning and analytics necessary for all departments to fulfill their goals and objectives, including planning workload and need for personnel, space, equipment, and support services. This includes administrative management of departmental endowment accounts.
• Oversee the development, business practices/systems and analytics related to all department financial records and reporting. Monitors department performance to ensure that budgetary objectives are attained.
• Oversees access services and assists with revenue cycle management for the department.
• Responsible for overseeing the upkeep and maintenance of building, grounds, facilities and equipment in a manner consistent with the highest standards of safety, sanitation, efficiency and appearance.
• In collaboration with the regional and local leadership, participates in the short-term and long-range plans for the department. Is accountable for the development of systems that support and achieve the short-term and long range departmental plans and objectives. Undertake special projects and assignments, as directed by the department Chair.; Mentors and oversees staff and projects to scheduled completion.
• Assist department Chair in the planning, and execution of academic educational, research conferences and program initiatives.
• Oversees compliance of the policies and procedures with health system/departmental standards, and regulatory and governmental agencies
• Assists with intradepartmental and leadership communications. Communicates pertinent information, statistics, and issues and plans so that there is an excellent understanding of the department’s activities, issues and opportunities.
• Represents the department on various institutional standing and ad hoc committees and task forces
• Maintains knowledge of current trends and developments in the field thru active pursuit of continuing education
• Maintain strictest of confidentiality and highest level of professionalism; Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their solution; demonstrates the professional behaviors of hospitality and caring, ownership and responsiveness, inclusiveness, commitment to excellence, and commitment to open communication. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of co-workers.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate
• Bachelor of Science from an accredited university in business, health administration or health education.
• 3 or more years of health care experience

Preferred Education and Experience

• Master's Degree in business or health care administration from an accredited College or University.
• 3 or more years of management experience.

Knowledge Requirements

• Knowledge of business systems and design;
• Knowledge of information systems design and operation.
• Demonstrated expertise in health care administration; financial, planning and management skills; proven ability and personality to work with others and assist in managing and coordinating business and occupational activities; and proven ability to communicate effectively, both orally and written.

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.