Position Summary / Career Interest:

The ward clerk acts as a liaison, greets visitors, patients, health care team members in a courteous, customer focus manner. Ensures patient charts are organized, accurate and complete. Initiates breakdown of chart. Monitors electronic record for new orders, consults for completion, accurate treatment teams, patient status, new results, and advance directives. Assists with safety and environmental rounds, monitors cleanliness and assists with infection prevention efforts. The Ward Clerk provides CNA care/duties for patients in the Emergency Department. Assists nursing in carrying out plan of care by completing delegated tasks as assigned and maintaining medical and technical competencies and utilizing resources appropriately. Demonstrates exemplary teamwork and communication with other members of the healthcare team to ensure safe, effective, and quality patient care. Works under the direction of the RN within the CNA scope of practice, maintaining professionalism always.


Responsibilities and Essential Job Functions

• Offers unsolicited assistance for help.
• Assists organizational employees with room turn over and preparation for additional patients.
• Completes delegated tasks in a timely manner.
• Employs strategies to promote health in a safe environment and ensures patient safety.
• Ensures excellent communication with all other staff members and team members.
• Ensures that the Emergency Department maintains an adequate level of supplies on a daily basis, stocks patient care areas as needed, and actively assists in obtaining supplies.
• Check supplies for outdates.
• Ensures that the work environment is clean and tidy, and without clutter.
• Answer telephone for consults, support, and ancillary departments as needed.
• May be required to provide Constant Observation.
• Transports items to ancillary departments as needed and pick up items if required.
• Coordinate transfers out of facility and transport for those patients.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate
• 3 or more years of broad administrative experience

Preferred Education and Experience

• Associates Degree
• Experience in Healthcare

Required Licensure and Certification

• Certified Nurse Aide / Assistant (CNA) - State Department for Aging and Disability Services (Health Occupations Credentialing)

Knowledge Requirements

• Proficiency in Microsoft Word, Excel, PowerPoint and Access

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.