Position Summary / Career Interest:

The role of the Electronic Image Technician is to assist all customers with image related functions in the Radiology Imaging Center with general supervision at all locations.


Responsibilities and Essential Job Functions

• Retrieves and/or creates patients’ electronic folders and physical radiology jackets. Accesses reports and other patient or exam data via the Novius, SMS, Epic, PACS and related software systems. Microsoft Access Database to track and monitor radiology projects and patient requests. Utilizes the electronic medical record to access patient consent forms for authorization of release. Safeguards all patient information and is in compliance with HIPPA regulations.
• Communicates reports and/or image data to the appropriate physician’s office in a timely manner. Receives release of information request which will be scanned into EMR. Verifies patient has current medical record number and enters release information into template. Prints and packages images via PACS film and or CD for distribution and delivery to patients as well as outside physicians’ offices, utilizing proper quality assurance measures. Verifies patients in PACS and/or creates images media for clinics, conferences, physicians, studies, reading room, operating room and Radiology Schedule. Assists the radiologist, other physicians and staff in the execution of their duties by acting as a resource person for timely, effective use of services, both in electronic and manual modalities. Provides PACS web support for viewing images and manipulating images for conferences and surgery. Provides Operating Room support for physicians as needed on fixed and mobile PACS equipment.
• Troubleshoots, resolves, and documents, exam problems, and service calls in order to meet established turnaround times of exam availability. Troubleshoots and reports all deficiencies of hardware and software programs in the RIC.
• Maintains a patient-centered focus and strives to support the mission, goals and values of the hospital, department and division. Maintains professionalism with all customers to promote a customer service-driven environment. Treats all patients and staff with courtesy, dignity and respect at service windows and telephones to achieve customer satisfaction.
• Maintains department, off-site storage, image media, and the RIC storage requirements. Maintains and monitors the return of outside patient films and image media.
• Receives external films/CD to be entered into PACS for record keeping/comparison. Creates patients in EMR, if necessary. Creates new orders in EPIC for outside film entry via ancillary orders. Enters images into PACS according to order created.
• Sends and receives patient imaging records via the cloud.
• Purge film and/or images on an on-going basis and/or as described by the record retention policy. This will include on-site purging at the facility where film is maintained as well as preparation for the purge process. Scans documents into EMR as needed. Digitizes images into PACS. Utilizes the Exam Manger function of PACS to correctly identify images and patient information in PACS for the department and the facility. Process all legal requests/subpoenas received in the imaging department. When necessary, may be requested to attend court proceeding as a custodian of the imaging records.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate

Preferred Education and Experience

• Associates Degree and/or 30 hours of basic college work.

Knowledge Requirements

• Basic computer skills

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.