The University of Kansas Hospital - Administrative & Clerical Careers

Outpatient Registration Representative Job

Facility: The University of Kansas Hospital - Main Campus

Department: OUTPATIENT REGISTRATION

Schedule: Part Time

Shift: Nights

Hours: Every Saturday-Sunday 7:00pm-7:30AM

Work among the best. We are a top 25 employer in the metro area offering a wide array of career opportunities within our organization. We have a leading reputation for patient care, medical education, research, and community service. We value and respect the talented, committed, and diverse people who make up our hospital; they are our most important strength. The hospital offers very competitive wages and an outstanding benefit package.

We currently have an opening for an Outpatient Registration Rep

Responsibilities

  • Maintains schedule on daily basis for patients arriving into the department for the day if applicable.
  • Responsible for admitting scheduled and non-scheduled or emergent outpatients for the assigned department.
  • At the appropriate time, obtains identification to assure accuracy of demographic and insurance information. Enters information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number employer, guarantor and correct medical record number.
  • At the appropriate time, Greets patients and/or relative interview and obtain and recheck pertinent information.
  • Explains facility policies and ensures patient and/or relative understands and signs the consent and insurance forms at the appropriate time.
  • Complies with Medicare/Medicaid and other insurance rules and regulations. Completes MSPQ as required for admission.
  • Works closely with nursing staff, physicians, admitting staff and the finance department.
  • At the appropriate time performs updates and changes in insurance or demographic information on an as needed basis.
  • Possesses knowledge of administrative policies, departmental procedures, and third staff payor coverage.
  • Attends and actively participates in any staff training or education which relates to their position and would contribute to their knowledge.
  • If ED - retrieves information from patient bedside upon arrival of ambulance.
  • Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, copying and other duties as instructed.

Requirements:

High School diploma or equivalent required

Three years general clerical/customer service/ registration experience in a Health Care setting preferred

Basic computer skills required

Ability to communicate clearly, use good judgment and be sympathetic towards patients

Ability to work under stress with frequent interruptions

Ability to maintain confidentiality with patient records

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We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity,
and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.