Facility: Westwood Campus
Department: CC-NAVIGATION AND INTAKE
Schedule: Part Time
Hours: 8:00am - 5:00pm
Work among the best. We are a top 25 employer in the metro area offering a wide array of career opportunities within our organization. We have a leading reputation for patient care, medical education, research, and community service. We value and respect the talented, committed, and diverse people who make up our health system; they are our most important strength. The health system offers very competitive wages and an outstanding benefit package.
We currently have an opening for a Head & Neck Navigator (part time position).
The nurse navigator is a licensed registered professional nurse who is a clinical expert and actively promotes the delivery of evidence-based nursing interventions. The navigator has expertise in a specialty nursing area and/or specific patient populations. The navigator role crosses care settings to promote health and healing for a specific patient population. The primary focus of the role is to improve access, timeliness to treatment, and care coordination within the health care organization.
Assess needs for new patients referred to a specialist prior to their first visit to identify the need for support services or other resources.
Demonstrates thorough documentation of patient assessment and interventions completed in the electronic medical record.
Refer new patients to the specialty program's supportive services based on the navigation needs assessment.
Provide educational and emotional support throughout the intake and treatment planning process, and then remain a resource for the patient throughout their course of care.
Ensure new patients are scheduled with the appropriate multidisciplinary provider, at the appropriate location, in the appropriate time frame.
Collaborate with intake scheduler to ensure necessary medical information is complete and available for the patient's first appointment, including imaging and pathology slides, if applicable.
Assist in coordinating needed diagnostic studies prior to first visit, when possible, to expedite the start of treatment.
Develop relationships with referring physicians and ensure follow up and treatment plan is communicated.
Complete intake logs and report monthly to program manager for outcome metric reporting.
Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills.
Demonstrates the ability to provide care/service safely and efficiently for the each patient.
Serves as a liaison and resource for patients, physicians, and other health care professionals involved in the provision of care for the patient.
Assists in the development of clinical goals and objectives for the Nurse Navigation Program in collaboration with the Nurse Manager.
Supports and promotes the principles of service excellence in all interactions with patients, their family members, their other health care providers and all members of The University of Kansas Hospital staff.
Actively participates in quality improvement initiatives, utilizing information from relevant sources, such as databases and benchmarks.
Participates in the efficient, economic, and competent performance of The University of Kansas Hospital.
Maintains accurate and current knowledge base of trends, issues, research findings and local, state and national health related resources and services for the patient population navigation services are being provided.
Acts as a consultant to other members of the nursing and clinical staff for patients with complex health problems requiring specialized nursing care.
Demonstrates leadership through participating in department and hospital committees, councils and taskforces.
High School Diploma or equivalent required
Bachelor's Degree in Nursing required; Master's Degree in Nursing preferred
Registered Nurse in Kansas required
BLS Certification required
3-5 years Nursing Experience required
1-2 years of case management, ambulatory care coordination, or other related experience relevant to the specific patient population navigating required
Greater than 5 years of nursing experience preferred
Specialized Certification for the specific patient population navigation (such as OCN, etc.) preferred
Basic computer skill set for data entry and EMR usage required
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“Since graduating from The University of Kansas Hospital Nurse Residency program in 2007, I’m now thriving as a nurse at our hospital and have also earned my master’s degree in organizational leadership.”
RN, Clinical Nurse Coordinator