The University of Kansas Hospital - Ambulatory Careers

Director - Ambulatory Operations Job

Facility: The University of Kansas Hospital - Main Campus


Schedule: Full Time

Shift: Days

Hours: 8-5

Work among the best. We are a top 25 employer in the metro area offering a wide array of career opportunities within our organization. We have a leading reputation for patient care, medical education, research, and community service. We value and respect the talented, committed, and diverse people who make up our health system; they are our most important strength. The health system offers very competitive wages and an outstanding benefit package.

We currently have an opening for Director of Ambulatory Operations

Directs ambulatory practice operational activities to ensure accomplishment of objectives, typically in a practice with a minimum of 40 physicians. Analyzes quantitative performance results and advises the management team to ensure operational efficiency, quality service and financial profitability through short and long range action planning in order to achieve and maintain growth. Leads efforts to standardize operations across practice sites, identify synergies and implement best practices and process improvement. Continually evaluates practice strategies and plans to meet changing national, state, and local needs. Ensures the maintenance of quality patient care and adherence to federal, state, local laws and regulations. Oversees the operation and activities of the Practice/Network and management company except those activities directly involving the practice of medicine. Maintains responsibility for operations and activities across multiple sites. Supports and adheres to The University of Kansas Hospital Code of Ethics and Business Standards.


Directs the development and implementation of organizational procedures and controls to promote communication and adequate information flow within the organization, policies, procedures and objectives. Ensures their adequate execution, compliance, and updates.

Evaluates general and specific business conditions as they relate to operational issues and advises Ambulatory leadership and the chairs/service chiefs on these matters.

Advises and assists in developing organizational objectives, and plans for their achievement.

Within scope of authority, oversees the development of systems (both manual and automated) to properly support practice-wide activities based upon business need. Directs the coordination of hardware and software requirements of existing and future systems.

Ensures effective administrative and clinical staff coverage for the practice within budgetary guidelines.

Monitor, analyze, assess, and communicate practice progress. Considers present and planned capacity. In financial terms, considers manpower and practice needs, including facilities and technology.

Directs the preparation and maintenance of management reports necessary to carry out functions of the practice. Prepares periodic reports as necessary or required.

Ensures compliance and adherence to the organization's structure, management philosophy, and mission statements.

Oversees development and coordination of new office locations and their needs as required.

Oversees the correct use of revenue cycle functions, policies, and procedures and education of all staff.

Directs and develops the practice administrators/managers

Oversee practice liaisons in their role with referring physician outreach activities.

Oversees the administrative clinical services managers, nurse and front desk managers. Clinical work direction provided by physicians.

Directly or indirectly supervises the activities of all operations and practice staff.

Coordinates the Operations Meetings.

Coordinate purchasing/ordering with the nurse manager in each clinic: engage with biomed to conduct quarterly assessments of equipment for proper functioning. Develop proformas for the purchase of new equipment or replacing equipment based on the changing needs of the physicians.

Develop a program for employee recognition, interact with Human Resources for staffing issues, identify solutions for staffing challenges

Responsible for developing an accurate capital, financial, and labor budget as well as adhering to the budget and managing expenses


High School Diploma or equivalent required

Master's Degree preferred in Accounting, Finance, or related business field

Minimum seven (7) years of experience in healthcare management and operations, including at least five (5) years in a managerial capacity with experience coaching, developing, and managing staff required

*** If selected to move forward in the hiring process, you will receive an email invitation to schedule your interview for this position. Please continue to check your email after you have submitted your complete application online.

To check the status of your application, please login to the Careers page and select the Application History tab ***

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We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity,
and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.